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Important Resources in Response to the UHG/Change Healthcare Cyberattack | Workforce Learning Bundle: Learn More About Successful Outcome-Based Workforce Development
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Displaying records 1 through 20 of 166 found.

How to Use Population Health Tools to Stratify Your Population for Care Management (2024). Resource Type: Archived Webinar. Description: This webinar demonstrates how to use population health electronic tools to identify patients with chronic illnesses with an obesity (or elevated BMI) comorbidity. Having this information allows health centers to identify the patients who would benefit from care management, additional resources, and care coordination services. More Details...

Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods Learning Collaborative: Session 4: Office Hours (2024). Resource Type: Archived Webinar. Description: I this Learning Collaborative, speakers will provide examples of ensuring Plan-Do-Study-Act (PDSA) cycles have staff accountable and responsible for the PDSAs. Also, the session speakers will explain how teams can use technology to capture patient safety data for PDSAs. The participants will share their progress, challenges, and best practices during the learning collaborative sessions. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 3: Tools for Implementing the Path to Improving Patient Safety (2024). Resource Type: Archived Webinar. Description: The purpose of this third session of the Learning Collaborative is to enhance health center staff proficiency in employing technology-driven Plan-Do-Study-Act (PDSA) cycles to implement patient safety improvements systematically and efficiently. More Details...

Health Center Resilience in the Face of Cyber Adversity: A Case Study of the Family Health Center of Worcester’s Ransomware Incident, February 2024 (2024). Resource Type: Publication. Description: The use of ransomware -- malicious software that restricts access to computer systems with financial demands -- has escalated, targeting health centers and putting countless lives at risk. This dire reality came to the forefront during the alarming ransomware attack on the Family Health Center of Worcester, Inc. (FHCW), where the personal health information and care continuity for thousands of patients were compromised. This resource uses FHCW's experience as a case study to demonstrate the imperative of preparedness and the strength of a community-centered response in ensuring the continuity of healthcare services amidst the ever-growing tide of cyber vulnerabilities. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 2: Technology to Monitor Improvements in Patient Safety | Patient-Centered AIM Statements and SMART Goals (2024). Resource Type: Archived Webinar. Description: The purpose of this session is to review the importance of establishing AIM statements and the influence of the electronic health record in quality improvement. More Details...

Key Patient Safety Concepts For Health Center Performance Improvement Goals (2024). Resource Type: Publication. Description: This publication provides a practical overview of how organization can provide a culture of safety and how that lends to improvement of patient safety. It focuses on health center staff members\' roles and responsibilities; national organizations with patient safety definitions, guidance, and requirements; regulatory expectations to consider-including in health center patient safety programs, and success measures. More Details...

Learning Collaborative: Improving Patient Safety in Health Centers Using Technology-Driven PDSA Methods: Session 1: FOCUS on Using Data to Prioritize Patient Safety Improvements (2024). Resource Type: Archived Webinar. Description: This is the first session of a four-part series, which will discuss improving patient safety in health centers using technology-driven Plan-Do-Study-Act (PDSA) methods. This session will FOCUS on using data to prioritize patient safety improvements through identifying technologies that capture measures related to patient safety, prioritizing improvement efforts using FOCUS, and using a prioritization tool to select a PDSA project. More Details...

Advancing the use of SDOH Data to Support Value Based Care: National Training for Health Centers (2024). Resource Type: Archived Webinar. Description: Is your health center interested in learning about how collection of social needs data can support your performance in providing value based care? This one-hour webinar, presented by Washington Association for Community Health, CHAS Health, and the HITEQ Center taught about best practices in SDOH screening and how health centers have used SDOH data for patient care, population health, and value based care. Participants had the opportunity to ask questions and share the specific challenges they face regarding SDOH screening and use of data. All health center staff, particularly those involved in screening clients for social needs, connecting them to resources and using data to inform care, were welcome to attend. More Details...

Suicide Risk Assessment: How to Incorporate Into the Workflow Asynchronous Learning Module (2024). Resource Type: Archived Webinar. Description: This asynchronous learning module will provide training on how to develop organizational policies and procedures to incorporate suicide risk assessment screenings into practice, standardizing the approach of screening in the health center environment. Participants will learn to develop, implement, and follow policies and procedures emphasizing a team-based approach to suicide risk screening and response. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 4: Using Peer Review and Competency Assessments to Improve Patient Safety (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

How EHRs Can Be Leveraged to Streamline Social Needs Screening: Screening for Housing Status and other Social Determinants of Health (SDoH) measures Webinar (2024). Resource Type: Archived Webinar. Description: Is your health center planning, implementing, or revamping a social needs screening program? The National Health Care for the Homeless Council and the HITEQ Center hosted a free webinar on Tuesday, February 6th, 2024, from 2 - 3 pm Eastern (1 - 2 pm Central) where they taught participants how to screen for housing status and other Social Determinants of Health (SDoH) measures that can be introduced or better integrated into health center clinical workflows. Presenters shared guidance on implementing and systematizing social needs data collection in Electronic Health Records (EHRs), followed by a panel of expert health center representatives who spoke about their programs & journeys with social needs screening programs. Participants had the opportunity to ask questions, share successes, or discuss specific challenges they faced regarding social needs screening. While this webinar focused on health care for the homeless (HCH) health centers, anyone involved directly in social needs screening or interested in improving screening processes was welcome to attend. More Details...

Learning Collaborative: The Role of Identifying the Social Drivers of Health In Advancing Health Equity: Session 4: Children and Youth in Foster Care (2024). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative sessions will cover how to assess health outcome disparities and barriers experienced within four different communities. Trainings will cover evidence-based health-risk assessment tools and how to use a team-based approach to incorporate them into patient care. Additional information about using these tools to identify social drivers of health and connect individuals to community-based resources and services that meet those needs will be shared. Participants will be asked to draft a workflow on how their organization will identify special populations and the process of making referrals (internal and external referrals) to address Social Drivers of Health. More Details...

HITEQ Highlights: What to Do About Health IT Hazards Associated with Copy and Paste in the EHR: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Copy and paste functionality can support efficiency during clinical documentation, but may promote inaccurate documentation with risks for patient safety. This webinar discussed three key areas where health centers can consider implementing safe practice recommendations: Define copy and paste as a health IT safety issue by identifying the potential patient safety risks Review safe practice recommendations and implementation strategies to mitigate health IT-related hazards and safety issues Disseminate evidence, tools and practices for implementation More Details...

Performance Measure Data Definition Worksheet (2023). Resource Type: Toolkit. Description: The Performance Measure Data Definition Worksheet can be used during the Quality Improvement (QI) process to assess the alignment of your health center’s workflows and documentation and your EHR vendor’s reporting logic processes. More Details...

Learning Collaborative: Introduction to Patient Safety: Session 3: Supporting Patient Safety with Huddles, Reporting, and Surveillance (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. These sessions will also illustrate how the Board of Directors promotes a culture that prioritizes safety and includes safety metrics in its strategic oversight. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

HITEQ Highlights: PrEP Process Mapping Team Toolkit Demonstration: HITEQ Highlights Webinar (2023). Resource Type: Archived Webinar. Description: Is your health center currently in the process of implementing or revamping your pre-exposure prophylaxis (PrEP) workflow? Join this HITEQ webinar to learn how to use our PrEP Process Mapping Toolkit, which is designed to support team-based learning, reflection, and action on the use of process mapping as a tool to document PrEP clinical and EHR workflows. Your health center team can follow the steps outlined in the toolkit to develop a process map of an existing or planned PrEP service workflow and to identify opportunities to streamline and improve that workflow. More Details...

Fostering a Healthcare Workforce for Today's Social Health Challenges: The SDOH Academy National Webinar Series (Part 2) (2023). Resource Type: Archived Webinar. Description: In an era of rapidly evolving healthcare landscapes, the role of the healthcare workforce has never been more critical. As we grapple with a multitude of social health challenges, from addressing health disparities and mental health issues to responding to global pandemics and the ever-increasing demands on healthcare services, it's essential to foster a workforce that is not only capable but also adaptable. The session focused on the key strategies and best practices for developing and nurturing a healthcare workforce that can effectively meet the demands of today's social health challenges. More Details...

Learning Collaborative: Suicide Prevention and Risk Assessment Strategies: Session 4: Office Hours (2023). Resource Type: Archived Webinar. Description: The office hours summarizes salient points covered in Learning Collaborative Sessions 1: Taking Action with 988-Equipping Your and Your Team, Session 2: Question, Persuade, Refer (QPR) Training Certificate, and Session 3: Implementing Risk Assessment Tools into Practice. More Details...

Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation and Response - Session 4: Virtual Learning Collaborative (2023). Resource Type: Archived Webinar. Description: It\'s time to reconsider your strategy if you still treat cyber risk as an annual project or initiative. Having a thorough ongoing program in place means that even in the worst-case scenario, you\'ll be ready to demonstrate that you did what was reasonable and appropriate to protect your systems and patient data. Nothing can guarantee that a cyberattack won\'t become a breach. Health Centers are a domain with a high potential for data breaches, and the risk continues to grow as health centers use new tools and the introduction of artificial intelligence (AI). As a result, it is crucial for health center leadership to adopt breach prevention strategies across their entire organization, as opposed to relegating it to the IT department. To support health centers in their cybersecurity strategy and implementation, the HITEQ Center is offering a free learning collaborative -- Improving Health Center Cybersecurity: Risk Assessment, Breach Defense, Mitigation, and Response. This learning collaborative will involve four structured virtual learning sessions. During the series participants engaged with subject matter experts and their colleagues in peer-to-peer learning and discussion. Topics included: health center breach mitigation tactics, operationalizing cybersecurity to better mitigate risks, cybersecurity implications of generative artificial intelligence in health centers, and incident response planning from a cybersecurity perspective. More Details...

Learning Collaborative: Introduction to Improving Patient Safety: Session 2: Promoting Patient Safety through Patient Centered Care (2023). Resource Type: Archived Webinar. Description: The Renaye James Healthcare Advisors’ Learning Collaborative will cover various aspects of safe patient care, including safety measure/metric identification, data collection, leadership commitment, facility requirements, regulatory requirements, external collaborations, and governance involvement. Federal, state, local regulations, and accrediting organizations require the delivery of safe medical care for patients, staff, and visitors. The content will reinforce how focusing on patient safety by all departments and staff positively impacts patients and the organization. Participants will identify a hypothetical patient safety event that could occur at their health center and will be asked to draft a plan for investigation and response. More Details...

This project is supported by the Health Resources and Services Administration (HRSA) of the U.S. Department of Health and Human Services (HHS) as part of an award totaling $6,625,000 with 0 percentage financed with non-governmental sources. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by HRSA, HHS, or the U.S. Government. For more information, please visit HRSA.gov.